Source Guru

Mini Rant: Emails

by on Sep.09, 2010, under Rants

Please, those of you who send me emails, remember the following:-

  • An email has a subject line – use it
  • If you put a proper description in your subject line, it’s easier for me to find the email again
  • The subject line is that – what the email is about. It’s NOT meant for the entire content of your message, no matter how brief
  • If you send me an email entitled “FYI” – Don’t bitch at me when I don’t reply.
  • If you ask a question, and it’s a vague one, don’t get annoyed at me when I ask for clarification
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5 Comments for this entry

  • sime

    Empty subject’s annoy me as well.

    My pet peeve is signature’s with images. I can generally can put up with HTML formatted E-Mails. But boy if you attach an image, I kill that little sucker ASAP.

  • Esteban

    I agree. Plus it takes intelligence, i.e. brains, to succinctly describe the body of the email in the subject line.

  • jimcooncat

    * Don’t hit “reply all” just to say “thanks”.
    * Don’t send me unencrypted credit card numbers.
    * Don’t send me an attachment when a link will do.
    * Don’t expect me to drop everything I’m doing just to answer your stupid email within three minutes.
    * Don’t put “URGENT” or “Help!” in your subject line unless you really, really, mean it.

  • meneer R

    I tend to use subject lines as tags.

    So I just put in a few words that are relevent for searches. Interestingly, all technical people I know immediately understand why I did that, and some start doing it as well.

    I tend to see a better reply rate, esspecially for commercial emails, where somebody wants to reply to an old mail, or is reminded of an old mail, just because it shows up in a relevant search.

    Off course some mail clients do full-text searching, a lot of them don’t.

  • John W

    * signatures should never be larger than the body… ever

    The list hits frequent points I see too. I agree.

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